Privacy Policy
Effective Date: 01/12/2019
At Somerset Spirit Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website [www.somersetspiritco.com] (the “Site”), purchasing our products, or subscribing to our marketing communications.
By using the Site or providing your information, you consent to the practices described in this policy. If you do not agree with this Privacy Policy, please do not use the Site.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
• Personal Identification Information: When you purchase from our online shop or sign up for marketing emails, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.
• Account Information: If you create an account, we collect login credentials such as username and password.
• Technical Information: We automatically collect certain information about your device, browsing actions, and patterns, including IP address, browser type, operating system, and pages you visit on our Site.
• Marketing and Communications Preferences: When you opt-in to receive emails or other communications, we collect information about your preferences for marketing communications.
2. How We Use Your Information
We use the information we collect in the following ways:
• To Process Orders and Deliver Products: We use your personal information to process your online purchases, arrange shipping, and handle customer support related to your order.
• To Improve Our Services: We analyze the usage data from our Site to improve functionality, enhance user experience, and develop new products or services.
• Marketing and Promotional Purposes: If you opt-in, we may use your contact information to send you promotional emails, newsletters, special offers, and information about new products or events. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Account Management: If you create an account, we use your information to manage your account, including password recovery, security updates, and account-related communications.
• Legal Obligations: We may use your personal information to comply with applicable laws, such as tax and legal obligations, or to respond to legal requests from authorities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
• Service Providers: We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping companies, email marketing platforms, and IT support providers. These parties are only authorized to use your information as necessary to provide these services.
• Legal Authorities: We may disclose your information if required by law or to protect the rights, property, or safety of Somerset Spirit Co., our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with the Site. This helps us improve your browsing experience, tailor content to your preferences, and analyze how the Site is used.
• What Are Cookies? Cookies are small text files placed on your device when you visit our Site. They help us remember your preferences, such as language settings and items in your shopping cart.
• Types of Cookies We Use:
• Essential Cookies: Necessary for the basic functionality of the Site.
• Performance Cookies: Help us understand how visitors use our Site by collecting anonymous information about page visits and interactions.
• Targeting Cookies: Used for marketing purposes and to display ads that are more relevant to you.
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Encryption: Payment transactions on our Site are encrypted using SSL technology to ensure your payment details are transmitted securely.
• Access Control: We limit access to your personal information to employees, agents, and contractors who need it to perform their jobs.
However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These may include:
• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
• Deletion: In certain circumstances, you may request the deletion of your personal information, except where we are required by law to retain it.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our communications.
To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within a reasonable timeframe.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
9. Children’s Privacy
Our Site is not intended for individuals under the legal drinking age in their respective countries. We do not knowingly collect personal information from individuals under this age. If we learn that we have collected personal information from someone under the legal drinking age, we will take steps to delete that information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page, and the updated policy will indicate the effective date.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Somerset Spirit Co.
Old Army Camp Distillery
Camp Road
Dimmer
Castle Cary
Somerset
BA7 7JB.
Email: sales@somersetspirit.com